Device Relationship Management

bizhub vCare bizhub vCare enables ABS your participating, authorized Konica Minolta business partner to streamline the management of your bizhub. This device relationship management (DRM) system provides automated meter reads, real-time monitoring, and maintenance alerts.

Konica Minolta bizhub vCare is a device relationship management (DRM) system that was designed to enhance the customer experience for bizhub, bizhub PRO, and bizhub PRESS users. bizhub vCare provides maximum up-time and optimum output quality. This device relationship management (DRM) system continuously works in the background, monitoring hundreds of diagnostic areas of your bizhub. bizhub vCare routinely communicates to the central vCare diagnostic server through brief email or http messages, which provides vital information about the health of your bizhub, to ABS including:

·         Automated and accurate meter reads

·         Real-time diagnostic monitoring

·         Tracking of maintenance parts

·         Intelligent supply notifications

·         Proactive malfunction and maintenance alerts